Product Returns
We want you to be completely satisfied with your purchase from Peridot Bloom CBD. If for any reason you are not satisfied with a product you have purchased, we offer a hassle-free return process. Please review the following terms and conditions of our Return Policy:
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30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all eligible products. If you are not completely satisfied with your purchase, you may return the unused portion of the product within 30 days of the purchase date for a full refund, minus any shipping charges.
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Eligibility: To be eligible for a return, the product must be unused, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used, unless they are defective or damaged upon arrival.
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Return Process: To initiate a return, please contact our customer service team at helloperidotbloom@gmail.com within 30 days of the purchase date. Please provide your order number and the reason for the return. Our customer service team will provide you with further instructions on how to return the product.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure that your return is received by us.
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Refund Processing: Once we receive and inspect the returned product, we will process a refund to the original method of payment within 5-7 business days. Refunds will be for the purchase price of the product minus any shipping charges.
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Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately at helloperidotbloom@gmail.com with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible, either by providing a replacement product or issuing a refund.
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Exchanges: We do not offer exchanges at this time. If you would like to exchange a product for a different item, you will need to return the original item for a refund and place a new order for the desired item.
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Non-Returnable Items: Certain items are non-returnable, including gift cards and promotional items. These items are not eligible for return or refund.
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Contact Us: If you have any questions or concerns about our Return Policy or need assistance with a return, please don't hesitate to contact us at helloperidotbloom@gmail.com.
By making a purchase from Peridot Bloom CBD, you agree to abide by our Return Policy. Thank you for choosing Peridot Bloom CBD!